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 Program Manager - Greenville, South Carolina, United States

Job information
Posted by: Rockwell Automation 
Hiring entity type: Manufacturing 
Work authorization: Not Specified for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Management - General
Travel: Unspecified 
Accept candidates: from anywhere 
Languages: English - Fluent
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: R21-12641 / Latpro-3843560 
Date posted: Nov-25-2021
State, Zip: South Carolina, 29601


Location: Greenville - South Carolina
Location: United States of America South Carolina (remote)
Location: Charleston - South Carolina

Job Description

Ideally this position is in proximity to Greenville, SC and will frequently visit customer's headquarters and periodically travel to remote sites across the country. However, the right candidate could be located elsewhere in the United States, with the ability to travel to other Rockwell Automation & customer locations on business for periods of 1 to 5 days per week, as required (up to 60% travel max in weeks per month).

The Program Manager will manage the Rockwell Automation Asset Management Professional program (RAAMP) and storeroom management for specific customer with a number of customer locations across the United States and Canada.

This position will ensure customer satisfaction and effective program management by providing appropriate support and leadership for the customer's locations through direct reports that will execute the RAAMP program.

The Program Manager will have overall responsibility for the program performance with customer, and will provide management experience to drive Program Value, Program Growth and Program Renewal. This position will interface with field sales and support management, corporate account managers, product group, customer success group, corporate sales management, and local authorized distributors.

This position requires mobility in an industrial, plant floor environment and is subject to the client's plant safety requirements.


  • Manages people and people manager for programs or projects involving department or cross-functional teams focused on the delivery of an internal project into a finished state. Oversees plans and directs schedules as well as project budgets.

  • Monitors the program/project from initiation through delivery, interfacing with internal customer or department personnel

  • Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints

  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function. In this role, direct people-management responsibility required.

  • Accountable for Program Key Performance Indicators (KPIs) as defined by the Services Agreement between Rockwell Automation and Customer

  • Primary contact for issue escalation and resolution pertaining to program related issues

  • Conducts monthly review meetings with Customer leadership team and regular program review meetings with key stakeholders from Customer and Rockwell Automation reviewing such topics as KPI's, savings/spend goals, inventory reduction goals and reliability efforts

  • Enterprise Management of recommended inventory levels and adjustments including the identification of Rockwell Automation parts that Customer should stock or have supplier availability for the purpose of mitigating downtime risk. Process includes analysis for each plant on critical inventory based upon life cycle information on Rockwell Automation products with monthly reporting of those assets, by product family, that are of risk to Customer.

  • Identify and lead pursuit of additional Repair/Remanufacturing Opportunities within Customer's Installed Base

  • Identify Needs of Customer, Develop Action Plan, Develop Repair Proposals and Coordinate with Business Unit on Pricing/Delivery Plan, Coordinate Sales Support for growing business with Customer

  • Standardization of Reports submitted to Customer. Responsible for monthly submission of reports for all plants to Corporate.

  • Ability to independently present ideas/solutions to internal/external customers, detailing financial impact

  • Periodically backfill or train those resources at customer location as needed

  • Maintain presence and relationships at customer sites and Head Quarters

Basic Requirements:

  • Bachelor's Degree in Business Administration, Engineering, Supply Chain and Logistics, Operations Management, similar degree or other degree with equivalent work experience

  • Valid driver's license

  • Ability to travel to other Rockwell Automation & customer locations on business for periods of 2 to 5 days as required (approximately 60% travel)

  • Must be authorized to work in the U.S. without sponsorship now or in the future. Rockwell Automation will not offer sponsorship for this position

Preferred Requirements:

  • Bachelor's Degree in Business Administration, Engineering, Supply Chain and Logistics, Operations Management, similar degree or other degree with equivalent work experience

  • 7+ years related work experience

  • Requires a minimum of 7 years Management experience

  • Experience with project management methodology, process improvement tools (Lean, Six Sigma, Kaizen), or statistics

  • Black Belt in Lean/Six Sigma, SMRP Certified Reliability Professional or APICS Certified Production and Inventory Management

  • Experience working with SAP

  • Strong understanding of Microsoft Office (Word, Excel, Access) and ability to analyze data

  • Strong understanding of storeroom management and asset repair logistics

  • Valid driver's license


We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (see application details).


See job description


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