You are a customer service enthusiast. Knowing you've achieved great customer satisfaction means everything to you. It does for us too. Sodexo is hiring our Retail Manager 2 for Gonzaga University in Spokane, WA. The primary role will be to manage a licensed Starbucks licensed store in 5th highest volume west coast Starbucks outlet, and supporting retail locations in student center.
Sodexo offers extensive benefits way beyond medical, dental, vision and life insurances, we have Concierge services to help you through everyday life demands, a Matching 401K, Tuition Reimbursement and Employee Business Resource Groups to provide a safe space and supportive environment where employees can bring their whole selves to work and develop professionally. Learn more about Sodexo's Benefits
The successful candidate will:
- Identify customer needs and expectations
- Ensure that Sodexo and customer goals are aligned and met
- Educate and develop rapport with clients and promote partnerships
- Promote a customer and client centered culture that strives to exceed needs
- Coordinate all unit catering initiatives to drive sales growth and track results
- Maintain and improve service level resulting in increased customer satisfaction
- Ensure all HAACP standards are followed
- Demonstrate resourcefulness and quick responsiveness to client and customer requests
Is this opportunity right for you? We are looking for candidates who have:
- Strong organizational skills
- Excellent leadership/team building skills
- Ability to handle catering at all levels from students to executives
- Professional demeanor is required
Learn more about Gonzaga University HERE
Learn more about Sodexo's Benefits
Click here to read about Sodexo's Actions to Mitigate Impacts of CoronavirusOur kitchens have always been focused on sanitation and safety. We have creased our dedication to sanitation protocols to protect our students, community and team members.
Not the job for you?
At Sodexo, we offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.