Mobile Adoption Coordinator

Mobile Adoption Coordinator

Schedule: Thursday to Sunday: 9am-7:30pm

Summary:

The Adoption Program at ACC has a goal that is simple and powerful: we are looking to help end animal homelessness in New York City by connecting people and pets for adoption. ACC employs an open adoption approach where we understand that there is no such thing as the "perfect home" and we welcome all clients as potential adopters. Using an "open adoptions" approach, the adoption process is conversation based and non-judgmental. Our focus is on matching pets with people and providing resources to continue assisting these new families post adoption.

The Mobile Adoption Coordinator is responsible for identifying and coordinating animals for adoptions, media, and outreach events. The coordinator is also responsible for helping to find new event locations and building strong partnerships within the community. This position coordinates mobile and offsite adoption events, working with adopters and volunteers. The Mobile Adoption Coordinator must be comfortable driving a 26 ft truck through the streets of New York City.

Essential Job Functions:

• Identify appropriate animals for off-site adoption, outreach, and media opportunities. Coordinate all logistics for selected animals including scheduling behavior assessments, medical, and transport, and securing appropriate photographs for promotion.

• Provide exemplary customer service to our adopters by effectively communicating and guiding them through the adoption process at offsite adoption events this includes working with adopters to find pets forever homes by accurately communicating the animals medical and behavior needs.

• Act as an ambassador for the organization in the community by managing and strengthening partnerships with different businesses, as well as being a point of contact between ACC and the public by effectively discussing ACC's mission and the services available through ACC.

Salary and Benefits:

$22.50/ Hour

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff training to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please see the attached Job Description and Benefits Flyer for more details.

Qualifications:

Comfortable working in a fast paced often high-stress ever changing environment. Customer driven and focused on providing a positive upbeat experience for all clients. A high attention to detail, a strong work ethic, and thrive working in a busy environment. Treating animals and people with respect and employ humane handling techniques whenever possible. Work well independently but also function seamlessly as a member of a team. Able to travel to multiple ACC locations and different boroughs for adoption events.

Education and Work Experience:

High School Diploma or GED required. Prior handling experience of animals of varying sizes and temperaments preferred. Must have a valid driver's license and be able to drive a 26 ft truck. 1+ Years of experience working in customer service required. Bi-lingual (Spanish) preferred but not required.

This position will begin at our Brooklyn Animal Care Center and will be moved in 2024 to our new state of the art facility in Ridgewood Queens.