Sales Coordinator

Join our team of passionate hospitality professionals at the Hyatt Regency Coralville Hotel & Conference Center, giving guests memorable experiences and access to the best restaurants, nightlife, and outdoor recreation in the city. Managed by Marcus Hotels & Resorts, we adhere to our guiding principles of People Pleasing People and to always realize our most important assets are our incredible associates.

At the Hyatt Regency Coralville, we offer the following great benefits:

• Competitive Wages
• Insurance benefits to our associates after 30 days of full-time employment
• Flexible schedules
• Room discounts for Hyatt properties and Marcus Hotels & Resorts properties
• Free Marcus Theaters movie tickets
• Free Meal per shift worked
• Free Parking

As our Sales Coordinator, you would:

• Assist the General Manager, Director of Sales and Sales/Catering Managers with administrative tasks.
• Promptly answer telephone calls following Hyatt standards using clear and positive English communication.
• Communicate information accurately to managers and disseminate information and facts to relevant accounts and concerned departments.
• Type correspondence, proposals and contracts as directed by management using computers and email. Process contracts for relevant departments.
• Distribution of memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel.
• Responsible for all social rooms block contracts 1 year prior to arrival.
• Guest Recognition program daily letters.
• Ordering of all offices supplies and paper products.
• Conduct hotel site tours for social parties interested in booking including suites.
• Maintain the suite log book.
• Copy and fax necessary documentation for clients and hotel use.
• Process incoming and outgoing mail for department.
• Maintain filing system. Log pertinent account information in files.
• Make recommendations to his/her supervisor regarding improved methods and procedures so as to have a positive impact on guest/associate satisfaction.
• Attend all required department and other hotel meetings.
• Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

We are looking for rock star team members who:

• Thorough knowledge of Microsoft Word, Outlook and Excel and possess the ability to learn new computer programs quickly.
• Ability to be highly motivated, organized, and detail oriented.
• Ability to listen and extend assistance in order to resolve problems.
• Good English written and verbal communication skills with the ability to maintain strong customer relationships.
• High School Diploma or equivalent required; college degree preferred.

We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.