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Certified Pharmacy Technician - Outpatient

Greater Baltimore Medical Center (GBMC)
United States, Maryland, Baltimore
6701 North Charles Street (Show on map)
May 27, 2024
Under direct supervision of the specialty pharmacist and specialty pharmacy manager, follows prescribed procedures, assists in processing physicians' medication orders. Performs measuring, mixing, and pouring in conjunction with compounding activities for patient care. Completes complex prior authorizations by retrieving labs and other pertinent information from the hospital system. Obtains other insurance over-rides and delivers medication coordination reminders. Facilitates exceptional patient care by resolving barriers to medication administration.


HS or equivalent.


  • Minimum of 2 years pharmacy experience (specialty preferred, or retail - accepted)
  • 2 years of oncology-related experience in specialty pharmacy, or equivalent specialty pharmacy experience
  • Prior Authorization and Financial Advocacy
  • Epic, or equivalent electronic health record, proficiency


  • Basic knowledge of the metric system.
  • Basic knowledge of the different types of pharmaceutical dosage forms and drug nomenclature.
  • Ability to perform the basic ratio and proportion mathematical calculations.
  • Ability to enter data via various computer applications in a timely manner.
  • Accurately reads, interprets, and enters complex medication orders into pharmacy processing software in a timely manner.
  • Mastery of the medication prior authorization process and insurance adjudication
  • Investigation of all forms of patient advocacy-disease state funding, manufacturer coupon assistance.
  • Strategic analysis of financial revenue from financial advocacy.
  • Assist pharmacist and providers with advocacy collection and other medical billing functions.
  • Microsoft Excel competency.
  • Patient electronic (Epic Hyperspace and Epic Willow Ambulatory) health records analysis and documentation.
  • Performs other duties as assigned.
  • Competence in safe medication handling.

Licensures, Certifications

  • Maryland Registered Pharmacy Technician, required
  • Certified Pharmacy Technician (CPhT) Certification, must obtain national or non-national certification within 90 days of hire

Physical Requirements

  • Manual dexterity necessary to maintain aseptic technique while meeting production demands in the preparation of sterile compounds or I.V. admixtures.
  • Must not have an allergy to medications mixed in the I.V. admixture laboratory.
  • Ability to walk and stand for the duration of the scheduled work time and to lift, push and pull weights of up to forty pounds
  • Ability to concentrate and pay close attention to detail.

Working Conditions

  • Temperature conditions in the I.V. admixture laboratory may reach 80oF.
  • There is the possibility of topical exposure to drugs used in the preparation of compounds or I.V. admixtures, e.g. antibiotics.
  • Normal Medical Center environment, may be exposure to noise, dust, temperature, and the like.

Conditions of Employment

Standard Precautions

Standard precaution policy and procedures are applicable to this job

Principal Duties and Responsibilities

  • Triages telephone calls / window requests.
  • Operates pharmacy automation systems to include Medtech, AccuDose, DoseEdge, Medex, Pharmacy Keeper
  • Prepares medication for dispensing using the pharmacy operations automated systems.
  • Fills medication orders by obtaining appropriate drug products, preparing any necessary labels, completing appropriate records, and completing appropriate records for drug distribution. Notifies pharmacist of any discrepancies.
  • Delivers medications as needed throughout the shift.
  • Replenishes Pharmacy dispensing stock, places them in the appropriate locations and notifies Pharmacy Purchasing Coordinator of low stock situations. Assists in controlled substance inventory, record keeping and distribution.
  • Develops and/or maintains competency in sterile preparations.
  • Completes IV validation on a yearly basis.
  • Passes Competency Evaluation for Sterile products annually
  • Aseptically prepares sterile products using appropriate techniques.
  • Maintains clean room in compliance with regulations.
  • Assists with maintains all records for sterile processing.
  • Performs compounding of medication products using appropriate techniques to measure, pour, and compound.
  • Performs miscellaneous departmental housekeeping duties.
  • Prepackages oral medications (i.e., tablets, capsules and liquids) and prepares I.V. solutions for dispensing to patients maintaining appropriate records.
  • Completes Prior Authorization and Financial Advocacy
  • Completes assigned medication unit inspections by the 20th each month.
  • Reads e-mail daily on scheduled work days.
  • Sorts various documents sent to the department and appropriately distributes accordingly for processing in a timely fashion.
  • Identifies and anticipates issues. Takes responsibility to resolve issue.
  • Readily accepts challenges and performs assignments effectively.
  • Other duties as assigned.
GBMC Values


  • Treats others with fairness, kindness, and respect for personal dignity and privacy
  • Listens and responds appropriately to others' needs, feelings, and capabilities


  • Meets and/or exceeds customer expectations
  • Actively pursues learning and self development
  • Pays attention to detail; follows through


  • Sets a positive, professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time


  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others

Ethical Behavior

  • Demonstrates honesty, integrity and good judgment
  • Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers


  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products/services
  • Displays flexibility in dealing with new situations or obstacles
  • Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.