Business Service Specialist II

Job Description:

Our lending location teams rely on our Business Service Specialist to assess and fulfill the needs of our walk-in and telephone customer traffic while at the same time making sure our lending systems are accurate and updated. The Business Service Specialist supports our lending location marketing and sales initiatives, and provides accounting and clerical support. The Business Service Specialist works closely with multiple loan officers to ensure customer satisfaction. While agriculture is the passion of our customers, becoming a Farm Credit Business Service Specialist does not require an agriculture background. However, our loan products and our systems are complex and thus the following skills are necessary to be successful in this role:

Required Qualifications:

High school diploma or equivalent.

Three years of work experience in lending, finance or related

May require overtime with limited notice to meet customer demands

May require travel to other offices cover for others in the BSS role who are out of the office and minimal travel for training

Exceptional customer service skills

Accomplishes responsibilities with a high degree of independence under limited supervision

Thorough knowledge of technology

Knowledge of credit and accounting policies and procedures

Excellent oral and written communication skills

Strong interpersonal skills

High integrity

Skilled in applying sound judgment and decision making

Approach work with high standards and a positive attitude

Salary Range: $37,000-$52,400 plus incentive opportunities

(FCV is an EEO/AA employer, including veterans and individuals with disabilities.)

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.