Patient Support Social Worker (CMTY SVC CASE MGR)

As a Community Services Case Manager (CSCM) in our Patient Support Services (PSS) team, the incumbent's primary role is to play an essential part in this dedicated team, utilizing clinical expertise, effective communication, problem-solving skills, and conflict resolution techniques. The position places a strong emphasis on robust assessment skills, exceptional organizational abilities, and efficient time management. Case management, at its core, is a collaborative process that involves assessing, planning, implementing, coordinating, monitoring, and evaluating patient options and services to meet their unique healthcare needs through effective communication and the utilization of available resources.

Apply By Date

June 1, 2024 at 11:59pm

Minimum Qualifications

For full consideration applicants are encouraged to upload license and certification if required of the position.

• Valid Driver's license.
• Two (2) years' of experience in case management, including coordinating care for patients with complex psychosocial issues.
• Bachelor's degree in social work, human services, or related field.
• Knowledge of individual, child, and family development, human behavior, communication, cultural influences, social work practice, psychotherapy, case management, and the integration of social work with medicine.
• Demonstrated knowledge of child, elder abuse, and domestic violence reporting requirements, as well as relevant legislation (e.g., Tarasoff, patient confidentiality).
• Demonstrated problem-solving skills to resolve differences in a cooperative spirit, create mutually beneficial solutions, and effectively communicate within the clinic team, other UCDHS departments, external associates, and patients.
• Demonstrated skills and experience in utilizing community resources.
• Demonstrated ability to conceptualize and interpret clinical situations, applying theory in case management and psychotherapeutic responsibilities.
• Demonstrated experience with self-directed, patient care management. Knowledge of health care, healthcare delivery systems and managed care.
• Demonstrated knowledge and experience interviewing and communicating, to elicit information and cooperation from patients/ clients.
• Demonstrated knowledge and experience with establishing and maintaining effective working relationships with patients/clients, staff, and community resources.
• Demonstrated knowledge and experience writing reports, reflecting interventions and document progress.

Department Description

The UCD Hemophilia Treatment Center (HTC) is a federally funded, registered treatment center that provides comprehensive medical, psychosocial, and specialized care to individuals with rare inherited bleeding and clotting disorders.

Position Information

• Salary or Pay Range: $28.53 - $37.60
• Salary Frequency: Hourly
• Payroll Title: CMTY SVC CASE MGR
• Salary Grade: 150
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: 08 Hours
• Location: Sacramento, CA - TICON I
• Union Representation: Yes
• Benefits Eligible: Yes
• Hybrid/Remote/On-Site: On-site

THIS IS NOT AN H1B OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page

• If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Paid time off for professional development as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement.
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Special Requirements

• This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere