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Key Holder

Job Summary

Responsible for opening and closing a store. Perform administrative duties, process sales transactions, and keep the store clean and organized. 

Primary Responsibilities

  • Arrive early to open and prepare the store for customers; leave late to close the store.
  • Manage the store’s security cameras and alarm systems; set and disarm the alarm. 
  • Assist with customer service and handle customer complaints and concerns. 
  • Train new employees and help out the cashier when needed.
  • Supervise the maintenance and cleaning crews, in addition to deliveries.
  • Look out for issues with working conditions and approach management to resolve them.
  • Maintain the store’s visual appearance and ensure it stays neat and organized. 
  • Cover for the manager when they are absent and answer customer calls and emails.
  • Restock shelves and merchandise.