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 WellMed Patient Service Representative Dripping Springs - ROUND ROCK, Texas, United States

   
Job information
Posted by: UnitedHealth Group 
Hiring entity type: Insurance 
Work authorization: Existing work authorization required for United States
Position type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: Not specified 
Position functions: Administrative - Clerk
Administrative - Financial Processing
Customer service & support
Insurance
 
Travel: Minimal 
Accept candidates: from anywhere 
Languages: English - Fluent
Spanish - Fluent
 
Minimum education: See below 
Minimum years experience: See below 
Resumes accepted in: English
Cover letter: No cover letter requested
Job code: 892105 / Latpro-3755519 
Date posted: Sep-23-2020
State, Zip: Texas, 78664

Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
The Patient Services Representative is responsible for greeting patients and collecting, recording and balancing payments.
Primary Responsibilities:
  • Greets patients as they arrive and manages 20 minute wait time
  • Assists patient with intake processes including copying required documents
  • Collects co - payments, co - insurance and deductibles and issues receipts
  • Manages cashier box and daily deposits according to company policies
  • Processes walk - in patients and visitors
  • Answers phones and schedules appointments
  • Manages medical records (maintains, files / scans, prepares for schedule)
  • Ensures all correspondence is scanned and / or filed in a timely manner
  • Processes requests for medical records release and maintains appropriate logs
  • Performs all other related duties as assigned

This is a full time, M - F clinic based at our brand new WellMed Clinic! Great compensation, excellent benefits within 30 days, annual reviews, PTO, paid holidays, bonus potential.


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Requirements

Required Qualifications:
  • High school graduate or GED
  • 1+ years of related work experience including data entry
  • Working knowledge of medical office procedures and medical terminology
  • Ability to accurately sort and file materials by alphabetic or numeric systems
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
Preferred Qualifications:
  • ICD 9 and CPT coding experience
  • Bilingual (Spanish / English)
  • Effective communication and customer service skills
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi - specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Receptionist, Front Desk, Clinic Assistant, Patient Care Coordinator, Referral Coordinator, front office, medical assistant, medical administration, medical office, clinic, patient service rep,  PSR, admissions clerk, data entry, customer service, WellMed, UnitedHealth Group, UHG, UnitedHealthcare, UHC, Dripping Springs, Texas, TX

 

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