About the Job
The Assistant Dean is responsible for strategic development, alignment, execution, long-term planning, and oversight of the Undergraduate Program as part of the Carlson School’s senior leadership team. The Assistant Dean works collaboratively across the Carlson School with the faculty, department chairs, Enterprises, Carlson Global Institute, Institutional Advancement & Alumni Relations, Marketing & Communication, and other Carlson School and U of M units, as well as external stakeholders to deliver a program that prepares students for successful lives and careers. The Assistant Dean reports to the Associate Dean of the Undergraduate Program, and is responsible for the following undergraduate program student services:
- Student recruiting, admissions, enrollment and scholarships
- Diversity, equity & inclusion initiatives
- Career coaching and employer engagement
- Academic advising
- Student engagement
- Marketing and communications
- Budgeting and fiscal oversight
- Human resources and daily operations
A successful candidate will be able to find ways to drive and support innovation in the aforementioned areas through the development of an organizational vision, assessment metrics, alignment of fiscal and personnel resources with priorities, and the development of a strong organizational climate and culture to sustain high performance and excellence in an inclusive atmosphere. The Assistant Dean must demonstrate strategic collaboration and productive relationships in the Carlson School of Management, the broader University, and external stakeholders.
Priorities for the Position
- Demonstrated ability in strategic planning and leading change, resulting in high-performing and engaged teams whose work aligns with strategic priorities.
- Identifiable skills and experience in developing and implementing processes and systems that use metrics to measure goal attainment and employee accountability.
- Model a commitment to diversity, equity, and inclusion by harnessing diverse perspectives, reconciling differences, and working across value systems to move UG and college initiatives forward.
- Demonstrated skills to build and manage teams to achieve outcomes in higher education that require developing and maintaining external relationships.
- Ability to communicate in a way to inspire a shared vision and gaining buy-in for a vision.
Leadership, Management and Supervision (50%)
- Partner with the Associate Dean to develop, communicate and execute a shared strategy for the undergraduate program.
- Develop and implement a comprehensive strategy that emphasizes diversity, equity & inclusion in the admission process as well as all aspects of student and staff life.
- Identify new initiatives that support the strategic vision, directing strategic planning and goals, processes, accountability measures, and change management activities within the UG to best facilitate the Carlson academic and educational missions. Develop innovative solutions for difficult, complex, and systemic problems that may have precedent-setting implications for the institution.
- Provide leadership to managers, supervisors and professional staff, and be accountable for the performance, results, behaviors, communication and culture of multiple student services units. Ensure that high standards are upheld in all processes and in the delivery of services.
- Responsible for building a highly productive and engaged team of student services professionals and supervisors to include: prioritizing and assigning work, conducting performance evaluations, ensuring appropriate training, coaching and development, maintaining a healthy and safe working environment, and making hiring, promotion, reward, termination, and disciplinary decisions. Cultivate a work environment which attracts, rewards, engages, and develops high-performing employees.
- Model Undergraduate Guiding Principles to ensure the program maintains respectful, healthy, and productive relationships even when faced with conflict. Program staff is expected to work well as part of a team, while collaborating with and influencing a diverse range of individuals and groups.
- Responsible for addressing staff grievances. Establish policies and procedures that are sensitive to issues of fairness, equity, and accessibility.
- Lead and oversee all-staff meetings, leadership meetings (directors/supervisors), and individual 1:1 meetings with direct reports. Oversee the planning of annual retreats, program-wide professional development, and celebrating program accomplishments.
- Oversee UG emergency and crisis response procedures and communications in alignment with college and university protocol.
- Lead the overall programmatic assessment strategy, involving key stakeholders in the process, planning, and reporting. Ensure values and outcomes are clearly articulated and measured in an ongoing manner. Work with program staff to set assessment goals, leverage assessment tools, and benchmark nationally to develop insights for programmatic and operational decision-making. Share assessment outcomes with various stakeholders.
Internal Relations (Students, College, University Partnerships) (30%)
- Serve effectively as the “voice” and “face” of the program for Undergraduate students, student groups, and parents. Represent the undergraduate students or program at events and ceremonies.
- Support and advance the Associate Dean’s efforts in the areas of: faculty affairs, curriculum implementation, curriculum/program assessment, course delivery, teaching excellence, course planning, new curriculum development, and the Carlson Honors program. Contribute to the formation, implementation, and improvements of academic and student conduct policies.
- Articulate clear academic and cultural goals & expectations for students. Motivate them to aspire to high levels of achievement, generate enthusiasm for learning, respect difference, and foster pride and engagement with the Carlson community.
- Create a strong organizational climate and structure of access and inclusion as critical elements of excellence in student life and in the support of faculty affairs. Work with students and college/university unites to provide support, access, equity, and/or enhancing programmatic content to meet the needs of diverse students.
- Provide leadership and strategic insights on behalf of the UG to major Carlson and/or University-wide task forces or committees to ensure that an infrastructure for quality student services and programs are in place for business students.
- Effectively collaborate, influence, engage, and maintain productive relationships with students, Carlson School academic and administrative partners (ie. Dean’s office, Carlson Global institute, Marketing & Communications team), and University stakeholders (ie. Office of Undergraduate Education, Admissions office) while advancing the vision, strategy, and priorities of the Undergraduate Program.
- Serve as an active member of the Carlson School’s Executive Committee, Undergraduate Faculty Advisory Council, Core Council and other committees as required.
- Engage with the Carlson Global Institute to develop and implement appropriate global experiences and intercultural competence measures for quality student experiences.
- Responsible for addressing student comments, feedback, and grievances. Establish and improve upon policies and procedures that are sensitive to issues of fairness, equity, and accessibility.
External Relations, Program Marketing & Reputation Management (20%)
- Initiate, build, and maintain relationships with external partners in areas where these partnerships are critical for current and future programmatic excellence. Represent the UG in external communities.
- Drive the prospective student and business stakeholder engagement strategy at the local, national and international level for the purpose of achieving enrollment, business development, and industry engagement goals. Responsible for identifying stakeholder needs and behaviors, influencing recruitment strategies, ensuring strong and diverse enrollment of future classes, and securing fiscal and project-based business engagement.
- Actively promote the Carlson Undergraduate Program to enhance national and international brand & reputation. Manage relationships with the media and organizations that conduct rankings.
- Partner with Carlson’s Institutional Advancement Office to advocate and fundraise for the undergraduate program to benefactors, organizations and corporations, and foundation executives. Develop and maintain relationships in order to support undergraduate scholarships and other program initiatives.
- Oversee alumni relations and partnership with the Undergraduate Advisory Board, collaborating with Carlson alumni and business partners to foster deeper engagement with the Carlson School.
- Collaborate with and represent the undergraduate program to the local business community, the broader University of Minnesota community, the state legislature, and the national higher education community as needed.
- Participate in national business and higher education organizations (e.g., NUBS) on a regular basis, representing and promoting the program to the national higher education community.
About the Department
Based in the Twin Cities of Minneapolis and Saint Paul and hosted in the University of Minnesota, the Carlson School is a leader in business education and research. The school’s approach connects students to unique experiential learning opportunities, dynamic international education programs, and a vibrant network of businesses throughout the state and beyond.
Founded in 1919, the School is housed in two state of the art buildings, a stone’s throw from downtown Minneapolis. The School’s over 100 faculty are ranked #3 among U.S. public university business faculty for intellectual contributions. The School also draws from the strength of the University of Minnesota, a Big 10 R1 university, through collaborative research and dual degree programs across disciplines, as well as the strength of the global business community in Minnesota, which includes 16 Fortune 500 firms and some of the largest private corporations in the world.
The Undergraduate Program
The Carlson School Undergraduate Program has nearly 3000 students and offers 10 majors and 13 minors within the School. The Undergraduate Program seeks to be a truly world-class institution by providing a genuinely transformational educational experience, exceptional student and career services, and embodying full commitment to diversity, equity and an inclusive environment. With around 40 staff members, the Undergraduate Program is currently ranked 14th overall by Poets & Quants and 19th by U.S. News & World Report.
The recently re-imagined Carlson curriculum embodies Business as a Force for Good by focusing on:
- People & Planet: Preparing all students to lead with purpose in an interconnected world
- Data & Decisions: Navigating ambiguity and driving decisions with data by enabling all students to solve real problems in nonprofits, social enterprises and businesses
- Fundamentals & Impact: Building core business knowledge together in a supportive learning community for greater impact
- Global Experience: Becoming grounded and culturally aware leaders through an immersive international learning experience completed by 100% of Carlson students
The Program is grounded in the following Guiding Principles to serve all students in how they study and grow inside and outside the classroom:
- We Before I: Our teamwork and inclusivity increase our impact
- Why Before How: Our curiosity and analysis lead to purposeful actions
- Work Before Reward: Our resilience and grit are keys to lifelong success
Priority application deadline: July 4, 2021.
- Requires a BA/BS and 7 years of experience in higher education and/or relevant industry experience.
- Administrative experience in an educational setting, including management and supervision of a large team.
- Evidence of commitment to increasing access, diversity, and inclusion.
- Ability to communicate effectively with others (ie. verbal, non-verbal, written, and intercultural communications)
- Advanced degree (e.g., Masters, etc.) in a relevant field.
- Relevant experience in a higher education setting, with an established record of progressive experience leading, building and supervising high-performing teams
- Knowledge of and appreciation for business education
- Demonstrated ability to drive the assessment of new or ongoing initiatives to inform decision making (e.g., assessment design, collection, benchmarking, analysis, and reporting)
- Evidence of ability to increase access, diversity, and inclusion with an understanding of the importance of delivering student support services to specific student populations
- Demonstrated ability to build and manage engaged teams to achieve outcomes in higher education (e.g., Setting and measuring goals, employee accountability, organizational culture and effectiveness)
- Ability to inspire a shared vision, influencing and aligning efforts of others to advance current and future priorities
- Ability to harness diverse perspectives, reconcile differences, and work across value systems to advance strategic initiatives forward
- Ability to facilitate interpersonal problem solving (e.g., through negotiation, consensus building, compromise, conflict management)
- Evidence of ability to develop and maintain external relationships to advance current and future priorities (e.g.,. business development, national & international recruiting and job placement)
- Experience driving strategic planning processes (e.g., Strategic positioning, prioritizing objectives, and develop, execute, manage, measure and review)
- Past oversight and accountability for administrative and operational activities (e.g., setting priorities, discretionary control of a budget, legal compliance, adherence to business or university/college policies, and management of staff)